Ku77 Privacy Policy — How Your Data Is Protected

The ku77 Privacy Policy applies to the use of our website, mobile app, and all related services. It explains what information we hold about you and how we manage it.

Ku77 believes every player has a right to privacy. We follow international data protection standards to store and manage your information. By creating or using an account on our platform, you are considered to have fully accepted this Privacy Policy.

This policy is written in English so our Bangladeshi players can easily understand it. If anything is unclear, please contact our customer support.

Ku77 only collects data that is genuinely necessary to provide our services. Here is a full breakdown of what we collect:

We never collect your payment PIN, OTP, or password. No ku77 employee or representative will ever ask for this information.

Ku77 uses the data it collects solely for the purposes listed below. We never use your information for any other purpose without your consent:

• Account Management: For registration, login, and account verification
• Financial Transactions: To accurately process deposits and withdrawals
• Customer Support: To resolve your complaints and inquiries
• Fraud Prevention: To detect unusual activity and keep your account secure
• Regulatory Compliance: Retaining data necessary to meet legal obligations
• Service Improvement: Usage analytics to improve your gaming experience
• Promotional Communications: Offers and bonus information are sent only with your consent

Ku77 never sells or rents your personal data to third parties. This is our firm, unwavering policy.

Ku77 stores your data on secure servers. Retention periods vary depending on the type of data and applicable legal requirements:

• While Your Account Is Active: All account data is retained
• After Account Closure: Financial transaction records are retained for a minimum of 5 years (as required by law)
• Log Data: Security logs are typically retained for up to 90 days
• Gaming History: Retained for up to 2 years for dispute resolution

Once the retention period expires, data is permanently deleted or anonymized. You may request account deletion at any time; however, certain data may need to be retained for a specified period due to legal obligations.

Ku77 may share data with trusted third parties in limited circumstances. This is always done transparently and in your best interest:

• Payment Processors: Mobile banking partners such as bKash, Nagad, and Rocket — only the information necessary to complete transactions
• Game Providers: Licensed game software providers — only the minimum data necessary to ensure fair gameplay
• Law Enforcement: In the event of a court order or legal obligation
• Fraud Prevention Services: Specialized security providers for account protection

Outside of the cases above, ku77 never shares your data. All third-party partners are contractually bound to uphold our privacy standards.

Ku77's website and app use cookies — small text files stored in your browser or device that help enhance your experience.

• Essential Cookies: Required for login sessions, security, and core functionality — these cannot be disabled
• Functional Cookies: To remember your language preferences and settings
• Analytics Cookies: For website usage analytics and improvement — you can opt out at any time
• Performance Cookies: To measure page load times and identify technical issues

You can disable non-essential cookies through your browser settings, though some features may be limited as a result. ku77 does not use third-party advertising cookies.

Every ku77 user has fundamental rights over their own data. We fully respect those rights:

Ku77 is strictly prohibited for anyone under 18. Protecting the data of minors is a key part of our Privacy Policy.

• Ku77 does not knowingly collect or store data from minors.
• Age verification is in place at the time of registration.
• If a minor's account is detected, it will be suspended immediately and all associated data will be deleted.
• If you believe your child has created an account, please contact customer support immediately.

Ku77 uses industry-leading security technology to keep your data safe. Our security infrastructure is regularly updated and audited.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
• Two-Factor Authentication (2FA): An additional layer of security for account login
• Encrypted Storage: Stored data is held in encrypted databases
• Real-Time Monitoring: Real-time detection of suspicious activity
• Regular Security Audits: Periodic Audits by Third-Party Experts
• Firewall Protection: Advanced firewall to prevent unauthorized access

We take every reasonable measure to protect your data, but no method of transmission over the internet is 100% secure. Please use a strong password for your account and never share it with anyone.

Ku77 may update this Privacy Policy from time to time. When changes are made, we will:

• We will update the "Last Updated" date at the top of this page
• For significant changes, we will send a notification to your registered email or via the platform
• Continued use of the platform after any changes constitutes acceptance of the updated policy

We recommend visiting this page regularly to stay informed of any changes. If you have any questions or concerns about our Privacy Policy, please reach out to our support team.